Returns

Processing

  • Online Returns Process

    Online purchases (including click & collect) can be returned in-store or online for free provided they meet our Returns Policy. Purchases made in-store need to be returned in-store, see in-store re...

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  • In Store Returns

    Online & store purchases can be returned in store provided they meet our returns policy.  Returns Process Take your item(s) to a Cotton On Group store in Singapore. To find your nearest store, vis...

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Policy

  • Change of Mind Returns

    "Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. If your item is fau...

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  • Faulty Returns

    If the products you have purchased from us are faulty, wrongly described or different from a sample shown, then we will meet our legal obligations in the country in which the products were purchase...

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