Returns

Policy

  • Change of Mind Returns

    "Change of mind" includes purchases you have made in error eg accidentally ordered the wrong size or colour, items that don't fit the way that you would like or unwanted gifts. If your i...

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  • Faulty Returns

    If the products you have purchased from us are faulty, wrongly described or different from a sample shown, then we will meet our legal obligations in the country in which the products were purchase...

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Processing

  • In Store Returns

    Online & store purchases can be returned in store provided they meet our returns policy.  Returns Process Take your item(s) to a Cotton On Group store in Singapore that stocks the brand of the...

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  • Online Returns

    Online & store purchases can be returned in store provided they meet our returns policy.  Purchases made in store need to be returned in store, see in store returns. Returns Process Importa...

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