Orders & Payments

Online Orders


Customer Account

  • Can I save an item to a wish list?

    Something caught your eye but you’re not ready to buy? You can add it to your saved items list, and come back later when you’re ready to shop. Just look for the ‘Add to saved items’ link on any pro...

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  • How do I unsubscribe from emails?

    You can change your subscription to our emails at any time. Click the ‘Unsubscribe’ or 'Update Profile' links at the bottom of one of our emails.  This will take you to the preference centre where...

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  • Can't log into My Account

    If you can't remember your password, just click the Forgotten Password link from the sign in page at the top of the website and you'll be able to choose a new password. Your user name will be your ...

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  • I forgot my password or username!

    Please go to the My Account page and click the 'Forgot My Password' button and we'll email you a link to reset your password. Your username will be your email address. If your email isn't recognise...

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  • Do I need an account to place an order?

    No, you do not need to register for a account in order to place an order. You can use the 'Guest Checkout' as a casual user. If you would like to create an account, click HERE.  

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  • Where can I find my saved item?

    When you 'save' an item, it keeps a record of the items you have shown interest in purchasing. Unfortunately we do not hold or reserve the item for you untill it is purchased.  You may 'save' an it...

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