Delivery & Tracking

Tracking

  • How can I track the delivery of my order?

    You will receive an email with your tracking number within 1-2 business days once your order leaves our warehouse. Once you receive your tracking number you can track it online via the link below: ...

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  • Where is my tracking number?

    If you haven't yet received a tracking number, that means we're working on processing your order. We'll send out your tracking number by email as soon as your order leaves our warehouse.  Please no...

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Delivery

  • Singapore Delivery Information

    Standard Delivery - $7.50 FREE for orders over $50! Delivered within 3-4 business days Signature required on delivery  Please note that we cannot ship to a PO Box. Please use a street address when...

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  • Delivery T's & C's

    Delivery Terms & Conditions Post office boxes: Please note that we cannot deliver to a post office box address. Receiving your order: Please note that you will have to sign for your order. If you ...

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  • What happens if my order is received damaged or incomplete?

    Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...

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Click & Collect

  • Click & Collect - FAQ's

    What time can I collect my order from store? The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know w...

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