Delivery & Tracking
Click & Collect
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Where can I collect my Click & Collect order?
Click & Collect is available in select stores. To check for your nearest stores visit Click & Collect
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Click & Collect - Parcel Collection
What time can I collect my order from store? The opening hours are displayed in the checkout when you select a store. To confirm opening hours, you can contact the store directly. How will I know w...
Delivery
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Singapore Delivery Information
Click & Collect - $2.00 FREE for orders over $30! Delivered to selected stores within 3-4 business days Please note: uncollected orders will be cancelled and refunded after 30 days Standard D...
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International Delivery Information
Hong Kong Orders - $17.50Delivered within 5-7 business days Malaysia Orders - $17.50Delivered within 5-7 business days Rest of the world - $30.00Delivered within 7-21 business days For Delivery wit...
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What happens if my order is received damaged or incomplete?
Sorry your order hasn't arrived as it should have. Please get in touch using the contact us button below so that we can assist you further. To speed up the process make sure you include: Your orde...
Tracking
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How can I track the delivery of my order?
Once your order has been dispatched from our warehouse, you will receive an email from the distributor with your tracking number. You will usually get your tracking email within five business days ...
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Where is my tracking number?
If you haven't yet received a tracking number, that means we're working on processing your order. We'll send out your tracking number by email as soon as your order leaves our warehouse. Please no...