Post office boxes: Please note that we cannot deliver to a post office box address.
Receiving your order: Please note that you will have to sign for your order. If you are not at the delivery address at the time of delivery, the postal carrier will provide a notification card advising you of the local Post Office from which you can collect your order. Delivery is subject to the terms of the relevant postal service. While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Out of stock items: If any items in your order are out of stock at the time your order is packed, we will notify you via email and refund you for those items.
Flammable liquids: Nail polish and other flammable liquids cannot be shipped internationally. You can find more details on the United Postal Union Convention website.
While we do everything we can to ensure your order is delivered in a timely manner, we will not be liable for any loss or damage incurred by any person as a result of delay caused by our carrier that we have no control over or by any event which is out of our reasonable control or foresight including but not limited to any delay caused by an incorrect delivery address being provided to us.
Customs & Import Charges
All orders are dispatched from our Singapore location. Depending on the value of your order and the destination country, you may be charged import or customs charges. These charges are imposed by the destination country and we are not able to control or estimate any applicable fees or charges. Any applicable charges are the responsibility of the person receiving the parcel, and are not included in the cost of delivery. Please check with your country’s customs service if you need more information.
Free Shipping Terms & Conditions
No promo code needed! Free shipping is automatically applied at checkout when your order is over the specified threshold.
The threshold for free shipping is calculated after any promotions and discounts (including Perks vouchers) are applied.
Free shipping is a limited promotion and not available for orders delivered outside Singapore.