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Online Returns

Online & store purchases can be returned in store provided they meet our returns policy

Purchases made in store need to be returned in store, see in store returns.

Returns Process

  1. Head to Submit a Request and choose the Start a Return option.
  2. Provide your details and we'll contact you by email with further details.

Important Information

  1. We are unable to offer an exchange via our online store, if you are after an exchange we recommend heading into store to make your return. If you can’t get into store but you really want another item, we recommend you place a second order to make sure you don’t miss out.
  2. Free online returns available on orders posted within Singapore only.
  3. Shipping costs can’t be refunded if there are other items listed on the original invoice that you aren't returning. 
  4. Your personal information will be used according to our Privacy Policy to process your refund or return.
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